I have some old envy 23 touchscreen it doesnt work either all in one pc that has been falling apart for a while. Yo Bart, I had this same issue after the latest Windows Updates on my Windows 10 Dell OptiPlex 990. I had to painfully use keyboard shortcuts from 30+ years ago memory just to get into the reset feature. Windows reports it might take several minutes when in fact it has taken over 3 hours so far without completing. If they are working properly on another computer, it means there are no problems with the mouse and the keyboard, then you can try the solutions below. You'll have to fix and prevent it yourself.
Though it is one of three identical systems in an office it was the only one affected. Basically pulled the plug each time I saw the twirly dots till I'd done it three times and then let Windows start and it will go into safe mode. If the computer fails to recognize the devices, then the reason is clear. Click Save changes to save and exit. I don't know what to do now.
This method has worked for other users who run into this problem like you. For example, the package may trigger a restart failure of some devices, and return. If you mind this, we recommend you fix your , wireless mouse not working, keyboard not working or other devices not working issue with the two methods above. Start in windows in to check and identify if any third party application or driver confliction causing keyboard and mouse stop working. However, this is what works for us and is undeniably the most commonly used fix to solve certain similar issue that occurs after certain updates in the past. It is quite likely that your mouse and keyboard would be working properly in Windows 8. Any suggestions or others having the same issues? After restart the update was hidden by link provided by dell support.
Find the steps listed below, that you can follow to fix mouse and keyboard not working issue on Windows 10. So open it, right-click on the Bluetooth Keyboard option and select Properties. All drivers will be initialized on startup now as a result of which, it may take long for the computer to start. Many times, the Bluetooth receiver of your keyboard and mouse stops working. To download and install the patch, 1. Finally, tell Windows Update to never update drivers? That's a registry edit in Windows 10 Home and a group policy in Windows 10 Pro and Education. Thanks so much for the info on how to fix my nightmare.
If the keyboard is working but the mouse not: You can control your keyboard in the browser by pressing the Tab key and observe the status bar at the window's bottom. Then you can go to your browser and type to search the latest device driver updates on the manufacturers' sites. It is now stuck on this screen and the mouse and keyboard will not work. The Windows 10 update comes with numerous new features and improvements, because it also brings problems and annoyances. Driver Restore provides advanced scanning of your computer system. So the suddenly, or the , or.
Save your change and exit. If things are other way round, continue reading to know more about the further suggested methods. This allowed me to use the Update Drivers button on the General tab of the Properties dialog for all the problem devices. Although Bluetooth or Wi-Fi mouse and keyboard do not require any software to be installed in Windows 10, if you are using older models, they may need some 3rd—party software or driver to be installed. Restart your computer and see if the keyboard or mouse not working after Windows 10 update problem is fixed.
I uninstalled the updated and all is back to normal. You didn't post your Dell model info. I suggest you to update the drivers for keyboard and mouse by following the steps below. And follow on screen instructions. Update Device Drivers to Make Mouse or Keyboard Back on Track As we've mentioned above, due to the Windows Update that skips installing some important new drivers and removes the older ones, the mouse, keyboard or other devices may come across glitches.
Also it used to automatically scroll when I used mouse scroll which has quit and I have to click on a blank spot on the screens to get it to start working! Recently, a number of users report the keyboard not working after Windows 10 update issue. If the issue still exists, proceed to Method 3. Then I did it a second time. I too created an account to add my 2 cents as to what happened to me. Can't log in or anything. Sometimes simply restarting the computer or disconnecting and reconnecting the mouse or keyboard can help, If it does not then this post offers some troubleshooting sggestions that may help you. Note: If on clean boot keyboard mouse started working then you must uninstall recently install applications to check and identify which apps prevent keyboard and mouse working normally.
In device manager both the keyboard and mouse show up but without available drivers. But with the Pro version it takes just 2 clicks and you get full support and a 30-day money back guarantee : 1 and install Driver Easy. For some reason my wacom tablet seems to get a response though, but i cant type anything into the pasword box with it. After that, restart your computer and see if the issue resolves. So disabling the Third Party services may fix the issue. Disable the fast startup option A number of users report disabling fast startup option help them to resolve the issue. Driver Talent will find out all faulty drivers and indicate the available keyboard driver updates.